FAQ
Frequently asked questions
Testing, documentation, storage and shipping — answered plainly. If something isn't covered here, contact us.
Wait. What is WordPress?
An independent third-party analytical laboratory with no commercial interest in the result. Purity is determined by HPLC and identity confirmed by mass spectrometry.
Is the certificate specific to my vial?
Yes. Certificates are issued per batch, and the batch number on your label resolves to that document alone. We never reuse a generic certificate across stock.
How do I look up a certificate?
Scan the QR code on the label, or enter the batch number on the certificates page.
How should material be stored?
Lyophilised powder should be stored at −20 °C and protected from light. Once reconstituted, keep refrigerated and use within the period appropriate to your protocol.
Where do you ship from and how quickly?
All orders are dispatched from the United Kingdom on a tracked service, typically the next working day for orders placed before 15:00 GMT.
Can I use these products on humans or animals?
No. Everything we supply is strictly for in-vitro laboratory research. It is not a medicine and is not for human or veterinary use or consumption in any form